terms & conditions

this agreement is a contract between the customer ("you") and clothing journey new zealand ltd, trading as moochi. registered office c/-gilligan rowe & associates ltd, level 6/135 broadway, newmarket, auckland , new zealand.

the terms and conditions under which you may purchase products from www.moochionline.co.nz are set out below. please read the following terms and conditions carefully before placing your order with moochi.

by completing the customer application process and using www.moochionline.co.nz you acknowledge that you have read and understood these terms and conditions and agree to be bound by the terms and conditions of this agreement.

the agreement
purchase orders and delivery of goods
risk and title
price of goods and payment
packaging and labelling of goods
licence
intellectual property rights
liability
security
notification of changes
privacy

1) the agreement

the entire agreement between you and moochi for the purchase of goods by you from moochi is:
(a) these conditions; and (b) the terms of the order.
the agreement exists between you and moochi, once moochi receives and accepts an order. no obligation to sell or supply the goods will arise until the order is received and accepted. each order may be accepted by moochi at its absolute discretion. each order is a separate agreement.

2) purchase orders and delivery of goods

you will place an order with moochi by selecting goods, entering your personal and payment details and pressing the "submit" button.
anyone at the delivery address who receives the goods shall be presumed by moochi to be authorised to receive the goods on your behalf.
(a) to the adult person who placed the order, or
if there is no-one at the delivery address at time of delivery you will need to make alternate arrangements regarding a suitable time with the carrier. you may be required to pay an additional fee. deliveries will occur between 7.00am-6pm monday to friday. exact times cannot be given.
delivery charges cover packaging, delivery and insurance.

3) risk and title

risk and title in the goods passes to you upon delivery of the goods to the delivery address.
if you are not satisfied with the goods you have purchased, you may contact moochi at orders@moochi.co.nz or +64 9 358 2138 within 3 days of receiving your goods to request a return authorisation (ra).
merchandise in saleable condition with all original tags attached may be exchanged for another size or for a store credit when accompanied by the original order receipt, an online store return form and ra number.
after 10 days sales are final. all sale items, phone orders and pre orders are final upon purchase. no price adjustments.
returns must be by registered post. moochi will not be responsible for return shipping costs nor duty reimbursement in the case of international purchases (other than faulty items).
items you exchange for a different size it will be shipped at our cost. if we do not have the required size in stock you will be granted a refund. if you change your mind, the garment you exchange it for will incur postage costs. if you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.
if you are outside of new zealand you will need to pay for duties and taxes on the replacement item (other than faulty items).

4) price of goods and payment

the price you shall pay for the goods shall be the price specified on the website. you also agree to pay the delivery and handling fee including goods and services tax (new zealand only) which moochi is required to collect from you. you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.
moochi prices are subject to variation without notice. the price payable for the goods shall be the price applicable on the date the goods are confirmed as ordered.
(a) payment upon placement of order
you shall pay for the goods at the time you order. debit card, mastercard, visa, american express and paypal are accepted by moochi.

5) packaging and labeling of goods

all goods sent out by moochi will be sent out in the most suitable packaging for the item/items purchased to ensure protection of the item. care labels will appear on all garments and should be followed strictly.

6) license

you are licensed to use the moochi website on your computer for your use in purchasing goods from moochi. you acknowledge that you are not permitted to make any other use of the moochi website.

7) intellectual property rights

you acknowledge that moochi or its related corporations own or are licensed to use all intellectual property rights in moochi (including, but not limited to, any images, photographs or text which appears on the website). you agree that you will make no representation to the contrary, and that you must not use or copy moochi in any manner which is inconsistent with the rights of the owner or licensee of such intellectual property rights.
you acknowledge that any trademarks or logos which appear on the moochi website are owned by or licensed to moochi, and that you must not do anything to prejudice the rights of the trade mark owner or licensee to such trademarks or logos.

8) liability

to the extent permitted by law, you agree that any liability of moochi arising out of or in connection with any breach of any express or implied warranty or condition in respect of goods or services supplied to you through use of moochi will be limited to:
(a) if the condition relates to goods, the replacement of the goods or the supply of equivalent goods; and
(b) if the condition relates to services, the supplying of the services again or the payment of the cost of having the services supplied again.
you agree that the entire risk arising out of installation, downloading, use or performance of moochi remains with you. to the extent permitted by law, you release and discharge moochi and its related corporations from all forms of direct, special, indirect or consequential loss or damage (including loss of profits, loss of data or loss or damage that may reasonably have been supposed to have been in the contemplation of the parties as at the date of this agreement) arising out of or in connection with moochi or this agreement, including, without limitation, loss or damage caused by the negligence of moochi or its related corporations.

9) security

if you are issued with a password by moochi, you agree to take responsibility for the safekeeping of your password. you are liable if an unauthorised person uses your password. you agree to release and forever indemnify moochi in relation to any liability howsoever arising out of the unauthorised use of your password.

10) notification of changes

moochi may add to, delete, or otherwise change any of the terms of this agreement. your use of the moochi service will constitute your deemed acceptance of such changes.

11) privacy

privacy and security statement, please visit the privacy and security page.