Discover the exclusive rewards that come with being a part of the moochi family
sign up or log in to be in the know with benefits, news, products and more
log in to begin your moochi journey and earn rewards as you shop xx
Discover the exclusive rewards that come with being a part of the moochi family
sign up or log in to be in the know with benefits, news, products and more
01. Moochi money
receive $50 moochi money for every $600 you spend, instore and online
redeem online - simply log in and apply your moochi money at the checkout
redeem instore - visit your moochi store and our stylists will help
02. style steals
to reward you for your recent purchase, we'll offer you exclusive access to shop our style steals edit
introducing: the elevated tier: where the higher the value, the higher the reward
tier 1: save $50 on items priced below $200
tier 2: save $100 on items priced between $200 and $349.99
tier 3: save $150 when the item price is $350 or more
keep an eye out for your exclusive invite through the moochi newsletter. offer available every month, for a limited time only.
03. double rewards
for a limited time each year, every $600 you spend instore or online will be rewarded with $100 moochi money, for use on your next purchase
04. early access
to thank you, when you sign up you’ll be the first to hear announcements, offers and new weekly drops
05. stylist advice
equipped with brand, style and fabric knowledge, our instore and online stylists are available to answer all your questions. from outfit suggestions and styling ideas, through to how to care for your pieces and get the best life out of every garment, team moochi is here for you
pay your way, instore and online
shopping with us is easier than ever with multiple ways to pay, including afterpay
#inmoochi
FAQs
we update this page regularly to help answer your questions or direct you to who best to contact
to get moochi money all you need to do is sign up to become a moochi loyal by creating an account and ticking ‘sign up for newsletter’ box
note: by becoming a moochi loyal you are giving us permission to send you marketing communication.
once you've signed up, every time you make a purchase linked to your account, it adds to your accumulated balance. when you have accumulated (spent) $600 you will receive a $50 moochi money credit on your account for your next purchase. note, your moochi money will not update until your online order has been processed and dispatched.
tip: ensure you are logged in to your account online to link the purchase to your account, prior to finalising the transaction.
exclusions/exceptions. moochi money does not qualify:
– towards the 'accumulated balance' (spent value)
– on items discounted from rrp
moochi money can be redeemed on all purchases made at recommended retail price (rrp). a maximum of $50 moochi money is redeemable per item in the transaction. to redeem online, you simply need to login to your account, your moochi money will be applied to the transaction by ticking the box in the checkout.
exclusions/exceptions. moochi money does not qualify:
– towards items discounted from rrp
– in conjunction with any other offer or voucher, unless that offer specifically allows the use moochi money in writing
– when purchasing items for another person
when logged in to your moochi account online, navigate to your account dashboard. This will show you how much moochi money you have accumulated and your personalised spend till your next moochi money voucher.
yes, moochi money expires after 12 months.
if you unsubscribe or opt-out of moochi's newsletter your moochi money will expire immediately.
moochi reserves the right to expire moochi money vouchers at any point
if you were not logged in to your account when checking out, the purchase wont be allocated to your accumulated balance. to claim missing moochi money or purchases towards moochi money, please contact online support here within 30 days with your order number.
Your moochi money will also not update until your online order has been processed and dispatched.
by becoming a moochi loyal you are giving us permission to send you marketing communications.
moochi money will expire if you unsubscribe from our email communications.
if you are shopping with us online, your moochi money balance will not update until your order has been processed and dispatched
exclusions/exceptions. moochi money does not qualify:
- on items discounted from rrp
- in conjunction with any other offer or voucher, unless that offer specifically allows the use of moochi money in writing
- when purchasing items for another person
*the moochi loyalty system may be modified, changed or cancelled at any time without compensation and without notice to the loyalty member
your style steals loyalty voucher is redeemable exclusively on the style steals edit on our website during the promotion period. each item in this edit attracts a saving of either $50, $100, or $150, depending on the individual item price. the discount is applied on a per-item basis, saving you more as you spend more.
• tier 1: save $50 on items priced below $200
• tier 2: save $100 on items priced between $200 and $349.99
• tier 3: save $150 when the item price is $350 or more
In the month following your purchase you will receive an email with a link to the style steals edit and an exclusive access to style steals promotion.
Note: to receive this style steals reward, you must have a moochi account and be subscribe to our newsletter.
yes, the style steals voucher can be redeemed instore and online but for the first day of promotion this will be exclusive only to online. it’s easiest to view the full edit online before heading into your local moochi store as not all stores have all items in stock. please use the ‘check in store’ feature online to check item availability at your store.
style steals vouchers will automatically be applied at checkout when you put items from the style steals edit in your cart. the value of the voucher applied will reflect the value of the item as per the tiers 1, 2 or 3.
items purchased with a style steals voucher will be treated as normal under our returns policy for in store or online. please see our returns policy for more information.
– style steals vouchers are only valid during the promotional period, maybe this period has ended?
– style steals vouchers can only be redeemed on items in the style steals edit during the promotional period. ensure the item in your cart is showing in the style steals edit. please note, if a style has multiple colours not necessarily all colourways are in the style steals edit.
- style steals vouchers cannot be redeemed in conjunction with any other offer, voucher or moochi money.
if your voucher is still valid and the exact item is showing on the style steals page but your discount is not being applied, please email online@moochi.co.nz or phone 0800 moochi (0800 666 244) and one of our team can help you.
moochi reserves the right to amend, extend, or withdraw this promotion at any time without prior notice. All purchases are subject to our standard terms and conditions of sale.
double rewards is subject to selected promotional periods and is available both in store and online
- double rewards is subject to selected promotional periods
- customers must be signed up to our moochi loyalty base, and subscribed to moochi mail to qualify.
- points will be added within 24 hours of transaction.
- double points will only be applied for actual dollars spent and does not apply to the use of moochi money, gift cards, credit note, or exchanges as payment for the item.
- moochi reserves the right to cancel this promotion at any time without prior notice.
- offer not valid in conjunction with any other offers.
- returning items will result in any “double rewards” accrued moochi money being deducted from the customer loyalty account
If you want online stylist advice please phone 0800 moochi (0800 666 244) or email online@moochi.co.nz
If you want in store stylist advice call your local store, see our stores information here